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Our Products

We offer a fine selection of artisan produced glassware art.

Terms of Service

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Terms of Service

Privacy Policy

This site is owned and operated by FullMeltGlass Inc. Your privacy on the Internet is of the utmost importance to us. At FullMeltGlass Inc, we want to make your experience online satisfying and safe.

Information provided to FullMeltGlass Inc when ordering products from our site is kept private and not shared with any third party except as needed to fulfill your order. (Your name and address must be provided to United Parcel Service to deliver your package.) Your credit card number is secure and is not stored on our server.

Email addresses are not shared with any third party and are never used for any purpose other than communicating with you regarding your order.

Use of Information

FullMeltGlass Inc will not use personal information collected for any other purpose than those stated above, without consent. FullMeltGlass Inc never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

Complaints

Complaints may be sent to the Manager at:

FullMeltGlass Inc
778-785-6091
1310 Hastings St E,
Vancouver B.C.
Canada
V5L 1S3

Or by email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Hours of Operation

If you would like product and pricing information, or other assistance, please contact FullMeltGlass Inc by phone at 778-785-6091, Mon-Fri 9:00 am to 5:00 pm Pacific Time.

Order Processing

Full Melt Glass Inc does not ship orders until Full Melt Glass Inc receives all the information it needs and full payment. Orders placed using a credit card are processed by our credit card provider immediately, and shipped within 2 business days. If an item is out of stock, you will be contacted within 2 business days and given the option of waiting or canceling your order.

Customers who place orders at the medical discount price must submit a copy of their medical exemption card or Dr.’s recommendation by fax at 604-254-3335 or by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Orders will be held until documentation is received, and shipped

Business days are Monday through Friday, excluding statutory holidays.

Tracking Number

Full Melt Glass Inc will send a UPS tracking number to you by email. If you have not provided an email address with your order, you may phone us to get the tracking number.

Payment Methods

Full Melt Glass Inc allows you to make your purchases using any of the payment methods described below. Please read carefully our policies with respect to payment methods before you purchase.

Credit Cards

When you provide Full Melt Glass Inc with your credit card information, Full Melt Glass Inc will process your payment before sending your shipment.

Full Melt Glass Inc accepts Visa and Mastercard.

Money Order

Full Melt Glass Inc accepts money orders as a valid form of payment. If you wish to pay by money order, you may order online at www.fullmeltglass.com, by adding items to your cart and clicking “checkout”. This will generate a printable order form which must be mailed in with your order. The money order must be payable to FullMeltGlass Inc. Please mail your payment and copy of your order form to:

FullMeltGlass Inc
778-785-6091
PO Box 4933 STN Terminal,
Vancouver B.C.
Canada
V6B 4A6

Sales Tax

7% PST will be added to orders within BC, with the exception of wholesale customers.
5% GST will be added to all Canadian orders.

Shipping

All shipments are shipped with United Parcel Service and require a signature upon delivery. We do not deliver to Post Office boxes. Please call for information - 778-785-6091 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Prices

Your total order price will include the price of the product on the day of shipping plus any applicable sales tax and shipping charges. Full Melt Glass Inc reserves the right to change prices for products displayed on the Full Melt Glass Inc website at any time and particularly to correct pricing errors that appear.

Product Availability

Although FullMeltGlass Inc makes every effort to ship your order within two business days of receiving your order, shipping dates may change due to changes in supply. If the estimated shipping date changes, FullMeltGlass Inc will contact you via phone or email and provide a revised shipping date.

FullMeltGlass Inc makes every effort to supply you with the products you order, but there may be occasions when FullMeltGlass Inc confirms orders but learns that it cannot supply the ordered products either at all or in the quantities ordered. These occasions can include when FullMeltGlass Inc learns that the products no longer are being manufactured or they otherwise become unavailable to FullMeltGlass Inc, or when FullMeltGlass Inc cannot source components for the products you ordered. In those circumstances, FullMeltGlass Inc will contact you to inform you and, if you are interested, FullMeltGlass Inc may suggest alternative products that might meet your needs. If you do not wish to order alternative products, FullMeltGlass Inc will cancel your order for products FullMeltGlass Inc cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products.

Return Policy

All sales are final and no refunds are available for any products purchased from this website.

Other Terms and Conditions

Full Melt Glass Inc reserves the right to change the terms and conditions of sale at any time. FullMeltGlass Inc may make changes to any products or services offered on fullmeltglass.com , or to the applicable prices for any such products or services, at any time, without notice. The information provided on fullmeltglass.com with respect to products and services may be out of date, and Full Melt Glass Inc makes no commitment to update the information provided at fullmeltglass.com with respect to such products and services.

Full Melt Glass Inc reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to fullmeltglass.com, or to any portion of fullmeltglass.com for any reason; (2) to modify or change fullmeltglass.com, or any portion of fullmeltglass.com, and any applicable policies or terms; and (3) to interrupt the operation of the fullmeltglass.com, or any portion of fullmeltglass.com, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

No Full Melt Glass Inc employee or agent has the authority to vary any of the FullMeltGlass Inc policies or the terms and conditions governing any sale.

Full Melt Glass’s failure to insist on or enforce strict performance of these policies shall not be construed as a waiver by Full Melt Glass Inc of any provision or any right it has to enforce these policies, nor shall any course of conduct between Full Melt Glass Inc and you or any other party be deemed to modify any provision of these policies.